Shipping

DOMESTIC SHIPPING

We ship from our shop in Auckland 5 days a week via Fast Way Couriers.  All packages require a signature so both you and us are covered.  In the event no one is available during delivery, a card will be left at your door telling you where the nearest Fastway pick up is located.

Shipping is calculated via volumetric weight so in the case of a light bulky item we will send you an email with the cost of the balance.

DELIVERY

1 to 2 working days.

Shipping Cost:  $6.95.  Order over $150 FREE SHIPPING.

If your order has been processed and you need to track your parcel please do the following first before contacting us:

1: CLICK HERE TO TRACK YOUR PARCEL

2: Enter you Label Number

3: Click TRACK to locate where it is.

 

AUSTRALIA SHIPPING

We ship from our shop in Auckland 5 days a week via DHL.

Delivery: 3 to 4 working days.

Shipping Cost:  $30 minimum charge.

If your order has been processed and you need to track your parcel please do the following first before contacting us:

1: CLICK HERE TO TRACK YOUR PARCEL

2: Enter you Label Number

3: Click TRACK to locate where it is.

 

INTERNATIONAL SHIPPING

We ship from our shop in Auckland 5 days a week via DHL.

Delivery: 4 to 7 working days.

Shipping Cost:  Cost is calculated on volumetric weight.  If you wan t an accurate quote please contact us

If your order has already been processed and you need to track your parcel please do the following first before contacting us:

1: CLICK HERE TO TRACK YOUR PARCEL

2: Enter you Label Number

3: Click TRACK to locate where it is.

 

ORDER PROCESSING

All orders will be processed and ready to be sent within 24 hours of placing the order pending payment verification. However if ordered on a weekend day or public holiday it will be processed within 24 hours of the first working day.

Orders placed on weekdays before 2 PM UTC/GMT + 12 hours will begin processing straight away and can be guaranteed for overnight delivery, however those that fall after 2 PM UTC/GMT + 12 hours will begin processing straight away but cannot be guaranteed for the overnight delivery.

Orders placed on Friday after 5 PM UTC/GMT + 12 hours will begin processing on the following Monday.

 

PICK UP IN STORE

You are more than welcome to pick up in store.  Click here for STORE HOURS & LOCATION:

Please select Pick Up In Store when you check out so you get free shipping. 

All other queries CONTACT US